Warranties
This warranty protects you, the original purchaser, if you have purchased Shaw carpet for your own residential use in an owner-occupied residence.
The ANSO guarantee
The ANSO Guarantee is a platinum warranty that gives you protection from all stains. This warranty is exclusive to NFA Retailers, which Raby Home is a proud member in the Albuquerque/Santa Fe areas. This partnership recognizes Raby Home as a leading flooring provider with high service while allowing us to provide superior manufacturer rebates.
Anso Comparison Chart
| Customer Satisfaction | 30 DAYS | 60 DAYS |
| Anso Guarantee - All Other Stains | LIFETIME, NO LABOR | |
| Stairs | COVERED | |
| Delamination, Tuft Bind, Edge Ravel | 25 YEARS | |
| Premium Backing (Wrinkle Free) | LIMITED* 20 YEARS | 25 YEARS |
| Texture Retention | LIMITED* 20 YEARS | 25 YEARS |
| Quality Assurance | LIMITED* 20 YEARS | 25 YEARS |
| Abrasive Wear | LIMITED* 20 YEARS | 25 YEARS |
| Food & Beverage | LIMITED* LIFETIME | LIFETIME, INCLUDES LABOR |
| Pet Stains - All | LIMITED* LIFETIME | LIFETIME, INCLUDES LABOR |
| Soil Resistance | LIMITED* LIFETIME | LIFETIME, INCLUDES LABOR |
*Limited: excludes stains from substances such as bleaches, caustic chemicals, insecticides, paints, shoe polish, lipstick, plant food, iodine, very strong dyes, acids, feces, oil-based substances, and vomit. The Raby Home's Warranty has a lifetime warranty for material only, on ALL stains.
